Service, Payment and Shipping Instructions by Laboratory Location
No matter where you are in the world, you can submit diamonds, colored stones and pearls directly to any GIA laboratory location and be assured of consistent quality and service.
WHERE TO SUBMIT
On-site services at each lab location vary. If you submit your item to a location where the requested service is not available, your item will be securely transported to the appropriate GIA laboratory and returned to its point of origin. Additional shipping charges will be applied in this instance.
| D-to-Z Diamonds |
D-to-Z Diamond Origin |
Colored Diamonds |
Colored Diamond Origin |
Laboratory-Grown Diamonds |
Colored Stones |
Pearls |
Cultured Pearl Classification | |
| Carlsbad |  |
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| New York | |
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| Bangkok | 0.15-3.99 carats | 0.15-3.99 carats | |
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| Gaborone | 0.15-3.99 carats | 0.15-3.99 carats |
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| Hong Kong | 0.15-3.99 carats | 0.15-3.99 carats | Yellow Diamonds 0.15-3.99 carats |
0.15-3.99 carats | |
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| Johannesburg | 0.15-3.99 carats | 0.15-3.99 carats |
0.15-3.99 carats | |||||
| Mumbai | 0.15-3.99 carats | 0.15-3.99 carats |
0.15-3.99 carats | |||||
| Ramat Gan | 0.15-3.99 carats | 0.15-3.99 carats |
0.15-3.99 carats | |||||
| Surat | 0.15-0.70 carats | 0.15-0.70 carats |
0.15-0.1.99 carats |
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| Tokyo | 0.15-3.99 carats | 0.15-3.99 carats |
0.15-3.99 carats | |
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Melee Analysis Service
| Round melee with color sorting option | Round melee without color sorting option | Fancy-shaped melee (no color sorting option) | |
| Carlsbad | |
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| New York | |
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| Bangkok | |||
| Gaborone | |||
| Hong Kong | |
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| Johannesburg | |||
| Mumbai | |
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| Ramat Gan | |||
| Surat | |
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| Tokyo | |
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Note that additional taxes/fees may apply, including local taxes, depending on the country where your items are submitted.
How to Submit
You must have a GIA laboratory service account prior to submitting any items to GIA for analysis. If you do not already have an account, create a new lab account. If you are not submitting in person, call the GIA laboratory where you are shipping your items to provide your credit card information.
How to Prepare Your Shipment
When shipping items to GIA, be sure to wrap each item in individual parcel papers. Along with your shipment, include a memo with the following information. Click here to create your memo in your client portal:
- Client Name & Account Number
- Main Address (must match the main address provided on your client account)
- Primary Account Contact
- Service(s) Requested by Stone - please include size and shape of each stone
- Return shipping instructions (if any)
- Special instructions
Acceptable Shipping Methods
Acceptable shipping methods at each laboratory location vary. Please be sure to use one of the accepted shipping methods. Outgoing shipping methods may vary.
| US Registered Mail | Air/Armored Courier | In Person Drop Off/Pick Up |
FedEx | |
| Carlsbad | |
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| New York | * |
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| Bangkok | Malca-Amit or Brinks only | |
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| Gaborone | Malca-Amit or Brinks only | |
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| Hong Kong | |
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| Johannesburg | |
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| Mumbai | |
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| Ramat Gan | |
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| Surat | |
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| Tokyo | |
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*Please note that our New York location has different shipping addresses, depending on the shipping method.
PAYMENT FOR LABORATORY SERVICES
Acceptable methods of payment:
- Cashier’s checks
- Checks
- Money orders
- Credit card – only available at some laboratory locations – Learn more
- Wire transfer
- Direct debit – only available for banks within the United States of America
Additional payment requirements:
- Payment must be made in full before reports and items will be returned unless you are approved to invoice. For more information on this process, contact us.
- Payment must be made in the local currency of the laboratory to which your stones were submitted.
- Cashier’s Checks, Checks and Money Orders will be drawn on a bank within the local country of the laboratory to which your stones were submitted.
- Call or email your local laboratory for wire transfer information including GIA’s account and routing numbers.
- For checks in the United States of America, please send to our lockbox - Gemological Institute of America Inc. P.O. Box 25620, Pasadena, CA 91185-5620.
For questions about payment, please call +1 760 603 4500 option 8, or contact us.
